As a seasoned UX Designer, I combine creativity, technical expertise, and a user-centered approach to drive business growth through innovative design solutions.
Outside of work, I enjoy traveling, DJing, volunteering, and learning new skills to stay ahead in UX design and tech.
Design Tools
• Figma
• Adobe XD
• Sketch
• Adobe Cloud
• Google Analytics
• FullStory
• Miro
• Framer
• Affinity Photo & Designer 2
User Experience Skills
Creative Direction & Design
• UX Research
• UX & UI Design
• Prototyping
• User Testing
• Wire-Framing
• Designing for WCAG 2.1 • App Design
• Design Systems
• User Personas
• Responsive Design
• Accessibility Standards (WCAG)
• HTML/CSS Knowledge
• Journey Mapping • Agile/SCRUM
Soft Skills
Creative Direction & Design
Soft Skills
• Time management
• Solution oriented
• Positive attitude
• Adaptable
• Cross-functional collaboration
• Thirst for knowledge • Open-minded
• Time management
• Solution oriented
• Positive attitude
• Adaptable
• Cross-functional collaboration
• Thirst for knowledge • Open-minded
BridgePrep UI/UX Product Designer 2025-2026
Led the design of BridgePrep's digital ecosystem, including the website, digital products, and student dashboard. Conducted user research and usability testing to create intuitive experiences that increased website engagement and online applications by 20%, improved customer retention by 28%, and reduced bounce rates by 40%. Partnered with cross functional teams to deliver solutions and established design guidelines that ensured consistency across digital products.
BridgePrep UI/UX Product Designer 2025-2026
Led the design of BridgePrep's digital ecosystem, including the website, digital products, and student dashboard. Conducted user research and usability testing to create intuitive experiences that increased website engagement and online applications by 20%, improved customer retention by 28%, and reduced bounce rates by 40%. Partnered with cross functional teams to deliver solutions and established design guidelines that ensured consistency across digital products.
Gas South UI/UX Designer II 2020-2025
I improved online enrollment conversion rates through user-centered design, resulting in an annual revenue increase and higher customer satisfaction. I also led monthly UX meetings to enhance digital products and drive growth.
As design lead for a mobile app, I increased customer engagement, satisfaction, and retention while reducing support calls by 11%. I redesigned the online customer portal to create a more intuitive experience and implemented design accessibility standards to foster an inclusive environment. Additionally, I streamlined employee data logging by designing an internal attendance tracker, reducing administrative workload.
Gas South UI/UX Designer II 2020-2025
I improved online enrollment conversion rates through user-centered design, resulting in an annual revenue increase and higher customer satisfaction. I also led monthly UX meetings to enhance digital products and drive growth.
As design lead for a mobile app, I increased customer engagement, satisfaction, and retention while reducing support calls by 11%. I redesigned the online customer portal to create a more intuitive experience and implemented design accessibility standards to foster an inclusive environment. Additionally, I streamlined employee data logging by designing an internal attendance tracker, reducing administrative workload.
MATRIX Resources UI/UX Designer II 2018-2019
I created an interactive PDF from concept to launch, increasing client staff engagement by 25% and operational effectiveness by 20%. This innovative solution streamlined processes, resulting in a 32% reduction in staff training time and a 90% satisfaction rate among users.
MATRIX Resources UI/UX Designer II 2018-2019
I created an interactive PDF from concept to launch, increasing client staff engagement by 25% and operational effectiveness by 20%. This innovative solution streamlined processes, resulting in a 32% reduction in staff training time and a 90% satisfaction rate among users.
GTB/J. Walter Thompson Art Director/Designer 2016-2018
Led the design and production of integrated marketing materials for Ford Motor Company's Carolina division, supporting regional advertising campaigns across print, digital, television, and live events. Collaborated with cross functional teams to deliver high quality creative that strengthened brand consistency, improved campaign performance, and increased customer engagement by 25%. Developed scalable templates and marketing assets that streamlined production and accelerated project delivery.
GTB/J. Walter Thompson Art Director/Designer 2016-2018
Led the design and production of integrated marketing materials for Ford Motor Company's Carolina division, supporting regional advertising campaigns across print, digital, television, and live events. Collaborated with cross functional teams to deliver high quality creative that strengthened brand consistency, improved campaign performance, and increased customer engagement by 25%. Developed scalable templates and marketing assets that streamlined production and accelerated project delivery.
I believe we can create a world where every product and service is designed with one thing in mind: making life easier for you.
