About Me
As a seasoned UX Designer, I combine creativity, technical expertise, and user-centered approach to drive business growth through innovative design solutions.
Outside of work, I enjoy traveling, DJing, volunteering, and learning new skills to stay ahead in UX design and tech.
Design
Tools
Figma
Adobe XD
• Sketch
• Adobe Cloud
• Google Analytics
• FullStory
• Miro
• Framer
• Affinity Photo & Designer 2
User
Experience
Skills
Creative Direction &
Design
UX Research
UX & UI Design
Prototyping
• User Testing
Wire-Framing
• Designing for WCAG 2.1
• App Design
• Design Systems
• Useer Personas
Soft
Skills
Creative Direction &
Design
Soft
Skills
Time management
Solution oriented
Positive attitude
• Adaptable
Cross-functional collaboration
• Thirst for knowledge
• Open-minded
Time management
Solution oriented
Positive attitude
• Adaptable
Cross-functional collaboration
• Thirst for knowledge
• Open-minded
Time management
Solution oriented
Positive attitude
• Adaptable
Cross-functional collaboration
• Thirst for knowledge
• Open-minded
Gas South
UI/UX Designer II 2020-2025
I improved online enrollment conversion rates through user-centered design, resulting in an annual revenue increase and higher customer satisfaction. I also led monthly UX meetings to enhance digital products and drive growth.
As design lead for a mobile app, I increased customer engagement, satisfaction, and retention while reducing support calls by 11%. I redesigned the online customer portal to create a more intuitive experience and implemented design accessibility standards to foster an inclusive environment.
Additionally, I streamlined employee data logging by designing an internal attendance tracker, reducing administrative workload.
Gas South
UI/UX Designer II 2020-2025
I improved online enrollment conversion rates through user-centered design, resulting in an annual revenue increase and higher customer satisfaction. I also led monthly UX meetings to enhance digital products and drive growth.
As design lead for a mobile app, I increased customer engagement, satisfaction, and retention while reducing support calls by 11%. I redesigned the online customer portal to create a more intuitive experience and implemented design accessibility standards to foster an inclusive environment.
Additionally, I streamlined employee data logging by designing an internal attendance tracker, reducing administrative workload.
Gas South
UI/UX Designer II 2020-2025
I improved online enrollment conversion rates through user-centered design, resulting in an annual revenue increase and higher customer satisfaction. I also led monthly UX meetings to enhance digital products and drive growth.
As design lead for a mobile app, I increased customer engagement, satisfaction, and retention while reducing support calls by 11%. I redesigned the online customer portal to create a more intuitive experience and implemented design accessibility standards to foster an inclusive environment.
Additionally, I streamlined employee data logging by designing an internal attendance tracker, reducing administrative workload.
MATRIX Resources
UI/UX Designer 2014-2018
I created an interactive PDF from concept to launch, increasing client staff engagement by 25% and operational effectiveness by 20%. This innovative solution streamlined processes, resulting in a 32% reduction in staff training time and a 90% satisfaction rate among users.
MATRIX Resources
UI/UX Designer 2014-2018
I created an interactive PDF from concept to launch, increasing client staff engagement by 25% and operational effectiveness by 20%. This innovative solution streamlined processes, resulting in a 32% reduction in staff training time and a 90% satisfaction rate among users.
MATRIX Resources
UI/UX Designer 2014-2018
I created an interactive PDF from concept to launch, increasing client staff engagement by 25% and operational effectiveness by 20%. This innovative solution streamlined processes, resulting in a 32% reduction in staff training time and a 90% satisfaction rate among users.
BridgePrep
UI/UX Designer 2014-2018
I led the design of BridgePrep's digital ecosystem, including website, digital products, and dashboard. Through user research and testing, I created intuitive designs that increased website engagement by and online applications by 25%. I collaborated with cross-functional teams to ensure successful implementation and developed design guidelines for consistency. Results also included improved user satisfaction, 28% enhanced customer retention, and 40% reduced bounce rates.
BridgePrep
UI/UX Designer 2014-2018
I led the design of BridgePrep's digital ecosystem, including website, digital products, and dashboard. Through user research and testing, I created intuitive designs that increased website engagement by and online applications by 25%. I collaborated with cross-functional teams to ensure successful implementation and developed design guidelines for consistency. Results also included improved user satisfaction, 28% enhanced customer retention, and 40% reduced bounce rates.
BridgePrep
UI/UX Designer 2014-2018
I led the design of BridgePrep's digital ecosystem, including website, digital products, and dashboard. Through user research and testing, I created intuitive designs that increased website engagement by and online applications by 25%. I collaborated with cross-functional teams to ensure successful implementation and developed design guidelines for consistency. Results also included improved user satisfaction, 28% enhanced customer retention, and 40% reduced bounce rates.
I believe we can create a world where every product and service is designed with one thing in mind: making life easier for you.
